In the event that mechanical difficulties with the aircraft arise in the course of a Self-Fly Safari an attempt will be made to diagnose and fix the problem. Clients should recognize that it is impossible to determine in advance a fixed scenario for dealing with a disabled aircraft in the bush and with associated collateral issues. By nature, a Self-Fly Safari is conducted in remote locations. Aircraft service facilities, spare parts, and qualified maintenance personnel are not available at bush airstrips. The simple act of communicating the problem to a competent authority takes time; diagnosing the problem, and then mustering needed parts, and qualified labor to repair the problem also takes time. The client and occupants of a disabled aircraft should accept that a delay or curtailment of their planned itinerary is likely.

Be assured that African Aero Adventures will be actively trying to assist the client in this circumstance. We cannot guarantee a glitch-free Self-Fly Safari. However, we will do everything within our power to help deal with any unexpected situation.

Broadly speaking, the following procedures apply: The Client is obliged to notify African Aero Adventures Inc. in South Africa to advise of the problem. African Aero Adventures Inc. will contact and liaise with the owner/operator of the aircraft to determine an appropriate course of action. Subsequent instructions are relayed to the client. The client will undertake no repairs or maintenance without authorization from the owner/operator of the aircraft or African Aero Adventures.

African Aero Adventures Inc. is not responsible for the inability of the client to complete a Self-Fly Safari, or a portion thereof, nor for delays, nor for cancellation of a Self-Fly Safari, nor for bookings at accommodations that are lost because of said delays or cancellations, resulting from any problem arising from a defective or unusable aircraft. Unused flight time may be refunded by the owner/operator of the aircraft. African Aero Adventures Inc. will make every effort to secure a refund for unused aircraft flight time in this eventuality.

In the event that fixing the aircraft will take an extended time - whatever the reason - the client should consider and be prepared to complete his Self-Fly Safari using other available means of transport such as ground transport, air charter, or commercial carrier. Any expenses so incurred are the responsibility of the client.

 

CLIENT MAY BE REQUIRED TO PAY THE EXPENSE OF GETTING A QUALIFIED MECHANIC TO THE SITE OF AN INOPERATIVE AIRCRAFT:  The OWNER of an aircraft is responsible for repairs and maintenance to its aircraft.  However, in the event that an aircraft becomes unserviceable but is repairable during a Self-Fly Safari the client MAY have to pay the expense of transporting a qualified engineer (aircraft mechanic) to and from the site of a disabled aircraft. In such a circumstance, African Aero Adventures will pay the first $300 of any such expense. The determining factor is the proximity of the disabled aircraft to a certified Aviation Maintenance Organization (AMO).  If an event of unserviceability occurs at an airfield where a qualified repair facility is available, then the client incurs no such expense. If multiple aircraft are flying together, then one of the other aircraft may be used to bring the mechanic to the site. In an escorted tour, the escort will bring the mechanic to the aircraft.

 

RETRIEVAL OF AN AIRWORTHY AIRCRAFT: It is the responsibility of the client to return the aircraft to its original point of hire at the conclusion of the Self-Fly Safari.  In the event that an airworthy aircraft is not so returned, the client is liable for any and all costs of retrieving the aircraft.  These costs may include the costs of air and ground transport, accommodation, meals, communications, and other expenses of the personnel required to retrieve the aircraft; charges for flying time of the aircraft being retrieved including fuel and oil (hourly wet rate); and other expenses that may arise.